FAQ

Size & Fit

We offer our shirt collars in one size. This size is made to fit almost all customers. We sold hundreds of collars already without a single one being returned due to fi issues. We regard our shirt collars as fashion accessories so they are meant to be worn open, closed, above or below a sweater, jumper, dress or however else you like to wear it. the collar opening is ca 19cm wide.

Wash & Care

We recommend our collars to be washed in a sensitive program at 30°C. This will best help to maintain perfect condition and it saves energy. For our special editions with decorations like embroideries, crystals or anything similar, please follow the specific wash instructions on the care label of your product. 

Orders

To place an order in our online shop at seulementendetail.com, navigate to the product you would like to order (you may find all products here), select the color in case there are multiple colors and adjust the volume if you would like to buy more than one. Click "Add to cart". You can then continue to shop or go to the checkout. You can always go to your shopping basket by clicking the little icon in the top right of the page (looking like this  ). When at the checkout, please follow the guidance of the system to finish up your order.

Payment

First thing first. Your payment is absolutely secure. We are using a shop system by Shopify which is fully PCI compliment and uses latest security measures, including 3D validation and advanced fraud detection to assure your payments are always safe!
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At Seulement en Detail we accept all mayor credit cards like American Express, Mastercard and Visa. Furthermore we allow payments through Paypal, Klarna and ApplePay.

Shipping

The below table outlines delivery countries, lead times and prices. Please view our Terms & Conditions, which apply to all shipments.

Orders submitted before 1pm are usually shipped on the same business day. Orders placed later are dispatched on the following business day, excluding German public holidays. Delivery times are estimates and should be used as a guidance.

Country Lead Time Cost Free shipping from
Germany 1-2 Days 4,50 € 100 €
EU 4-5 Days 7,50 € 100 €
Rest of World 5-10 Days 12,00 € 150 €


In Germany we ship your orders via DHL or DPD. In EU we ship via DHL and to the Rest of World we ship via DHL or UPS.

You will receive a shipping confirmation email when you order has been dispatched from our warehouse. This email contains a tracking link, which enables you to follow the progress of your shipment.
Please note that it may take up to 24 hours from the time you received the shipping confirmation email before the link is active.

Returns

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